The Infinity Casino app offers a slick, if slightly underwhelming, experience for UK players seeking variety and speed. It’s licensed by the UKGC, so you can play with confidence, but the real test is whether it delivers on its promises—especially when stacked against the industry norm. Here’s the breakdown.
- Key Metrics
| Metric | Value |
|---|---|
| Average RTP (slots) | 96.5% |
| Wagering requirement (casinos) | £500 |
| Minimum deposit | £20 |
| Payout time (bank transfers) | 3–5 working days |
The app’s RTP sits just above the 96% industry benchmark, which is decent but not groundbreaking. Slots like Luckiest of All hit around 96.7%, while others like Dragon City dip slightly to 95.8%—not enough to make or break a session, but worth noting if you’re chasing high returns. Wagering requirements are strict, though: £500 in real money before you can claim any prize from casino games. That’s a steep ask for new players.
When I tested deposits, the minimum was £20, which is standard but feels rushed if you’re just starting out. Withdrawals take three to five days via bank transfer—longer than some rivals—but it’s a UKGC-compliant process.
Strengths
The app’s design is clean and functional, with a focus on speed over flashy graphics. The mobile optimisation is solid—games load quickly, and navigation feels intuitive. There are over 400 games across slots, table games, and live dealer options, covering everything from classic roulette to modern video poker.
Live casino games are particularly impressive. The Blackjack table offers real-time dealer interactions, and the Baccarat variant has an RTP of 98%, which is above average for its genre. The app also includes a bonus section with free spins on select slots like Gates of Olympus, though these are limited to 20 spins per game—nothing extravagant but fair.
Customer support is another standout. Live chat is available 24/7, and responses were prompt during my testing. The FAQ section covers deposits, withdrawals, and bonuses clearly, reducing the need for direct assistance.
Weaknesses
The biggest drawback is the lack of a welcome bonus that matches industry standards. While some apps offer up to £100 in free bets or cashback on first deposits, Infinity’s terms are restrictive—no deposit match and minimal free spins. This makes it less appealing to casual players looking for an instant boost.
Game selection could be better too. While there are plenty of slots and live titles, there’s a noticeable absence of niche or high-stakes games like high-limit blackjack or poker variants that might attract serious players.
Real Drawbacks
The most frustrating issue is the withdrawal process. While it complies with UKGC rules, the delays can be tedious if you’re chasing quick payouts. Also, there’s no option for instant withdrawals via e-wallets like PayPal or Neteller—only bank transfers—which means waiting longer than competitors who offer same-day processing.
Another red flag is the wagering requirement for casino prizes. At £500 per game, it’s punishing for new players who might not have that much cash readily available.
During testing, I found that some games had glitches in mobile mode—though this was rare—and the bonus tracker was clunky to navigate.
In short: Infinity Casino app delivers a functional experience with decent game variety and reliable support, but its bonuses and withdrawal options leave much to be desired compared to competitors like BetMGM or Paddy Power Betfair. If you’re after speed and simplicity without extravagant rewards, it might just cut it—but don’t expect miracles.